Question 1

What are your hours?

Accepted Answer

Monday–Thursday 11 AM – 9 PM, Friday 10 AM – 10 PM, Saturday 10 AM – 11 PM, Sunday 10 AM – 9 PM.

Question 2

How much does admission cost?

Accepted Answer

Ages 5 and under are $17.99 for one hour, $24.99 for two hours, or $29.99 for three hours. Ages 6 and over are $22.99 for one hour, $29.99 for two hours, or $39.99 for three hours (best value). All prices are before tax.

Question 3

Do I need to sign a waiver?

Accepted Answer

Yes, all guests must have a signed waiver before jumping. You can sign online in advance or at our front desk when you arrive.

Question 4

Do I need special socks?

Accepted Answer

Yes, grip socks are required on all trampolines and activities. You can purchase a pair at the front desk for $2.90. Once you have Fun Park grip socks, bring them back on future visits.

Question 5

What should I wear?

Accepted Answer

Wear comfortable, active clothing and empty your pockets before you jump. Grip socks are required. We also recommend removing jewellery and avoiding clothing with zippers or sharp accessories.

Question 6

Is there an age requirement?

Accepted Answer

Fun Park is open to all ages. Children 5 and under have a reduced admission rate, and we have a dedicated toddler zone for our youngest guests.

Question 7

Can I book a birthday party?

Accepted Answer

Absolutely! We offer Silver, Gold, Platinum, and Neon party packages. Visit our parties page or call us to book.

Question 8

Do parents need to pay admission?

Accepted Answer

Parents or guardians who are supervising from the sidelines and not using any attractions do not need to pay admission. If they want to jump or participate, standard admission applies.

Question 9

Can I bring outside food or drinks?

Accepted Answer

Outside food is welcome — bring a cake or snacks, especially for birthday parties booked in our party rooms. Outside drinks aren't permitted, but our concession sells snacks and beverages (chips, chocolate bars, and Pepsi-family drinks) on site.

Question 10

Do you offer group events?

Accepted Answer

Yes! We host school field trips, corporate team building, church groups, sports teams, daycares, and more. Contact us for group rates and availability.

Question 11

Do I need to book in advance, or can I walk in?

Accepted Answer

Walk-ins are welcome based on availability, and you can also book your jump pass online ahead of time. Birthday parties and group events do need to be booked in advance.

Question 12

How old do you have to be to jump without a parent?

Accepted Answer

Jumpers must be at least 12 years old to be at the park without a responsible adult, and must have reviewed all facility rules before jumping.

Question 13

How much is a birthday party?

Accepted Answer

We offer Silver, Gold, Platinum, and Neon packages, each including a set number of guests and a dedicated party host. See the South Edmonton parties page for current package pricing and what’s included.

Question 14

What is your cancellation policy?

Accepted Answer

All admission sales are final and non-refundable. Party and group event deposits are non-refundable, but you can reschedule and your deposit carries over to the new date.

Question 15

Is there parking?

Accepted Answer

Yes — free on-site parking right in front of the building.

Question 16

Do you have free WiFi?

Accepted Answer

Yes, free guest WiFi is available.

Question 17

Where can I put our shoes, bags, and coats?

Accepted Answer

Free cubbies are available to store your shoes, bags, and coats while you play.

Question 18

Do you have laser tag, and how much is it?

Accepted Answer

Yes. Laser tag is $9.99 per game, or just $4.99 when you add it to your jump pass in the same (first) transaction.

Question 19

Do children under 2 pay?

Accepted Answer

One child under 2 is admitted free with each paying adult.

Question 20

Is the park accessible for guests with disabilities or special needs?

Accepted Answer

We want every guest to feel comfortable. A caretaker accompanying a guest with special needs is admitted free, and our team will accommodate where we can — for example, turning the music down or giving a child space to decompress in the laser tag area when it's not in use. For specific accessibility questions, give us a call before your visit and we'll help you plan.

Question 21

Do you offer memberships or multi-visit passes?

Accepted Answer

No — you simply pay for the jump time you want. No membership required.

Question 22

When is the best time to visit?

Accepted Answer

Saturday early afternoons are our busiest. For a quieter visit, weekday evenings are your best bet.

Question 23

Can I rent the park privately or host a fundraiser?

Accepted Answer

Yes — we offer private park rentals. Contact us for pricing and available options.

Frequently Asked
Questions

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Frequently Asked
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