Why do I have to buy & wear your trampoline socks? I have my own.
Wearing our trampoline socks is our policy and it is stated in the waiver you signed. We do have a trade program where we can take your trampoline socks from another park in exchange for a free pair of our socks. Our trampoline socks have been tested at our park for safety and are required for liability reasons.
Why do I have to fill out a waiver?
Everyone in the building needs a waiver, if they are jumping or not. The waiver form is to exempt companies from certain regulations, example of this is if a person was injured while at this facility the company would not be liable. This is a standard regulation for all trampoline parks and if the person is not willing to sign the waiver they are not allowed to take part in any activity while at the facility.
Is there an age limit to jump?
If you can walk, you can jump! We have a designated area for jumpers 6 years and younger.
Do you allow outside food or drink?
No outside food or drink is permitted into the facility due to food safety reasons, unless the participant has purchased a birthday party package. In this case, the customer is allowed to bring in to his party room a cake or dessert at their own risk.
Do I need to make a reservation?
You are not obligated to reserve before coming into our facility. Walk-ins are welcome. However, we strongly recommend you reserve online if you are planning to come jump on a public holiday, because these are our most frequented days.
How old do you have to be to come jump without a parent?
Jumpers must be at least 12 years old in order to be left at the facility without a responsible adult and must have been read all the facilities rule before jumping.
I’m planning on coming to watch my kids jump, do I have to pay?
Spectators are welcome to do just that…spectate. Take advantage of the benches and couches, all around our trampolines, and the free Wi-Fi! Certain conditions apply.
What is your cancellation policy?
All pre-purchased jump time sales are final, and no refunds will be given. Deposits for birthday parties and large group events are non-refundable. However, it is possible to reschedule a party and the deposit will apply to the new date.